Privacy Policy

Privacy Policy

Last Updated: 29 June 2026

1. Introduction

Welcome to Anthil Store Oy Ltd ("Anthil", "we", "our", or "us").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Data Controller

Anthil Store Oy Ltd
Business ID: 3626562-5
VAT Number: FI36265625
Atlantinkatu 8
00220 Helsinki
Finland
Email: help@anthilstore.com

3. Personal Data We Collect

Depending on how you use our website, we may collect:

Identity Information

  • Full name
  • Billing address
  • Shipping address
  • Username (if applicable)

Contact Information

  • Email address
  • Telephone number

Order Information

  • Purchased products
  • Order history
  • Delivery preferences
  • Refund requests

Payment Information

Payments are securely processed by our third-party payment providers. We do not store complete payment card details.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language settings
  • Website usage information

Marketing Information

  • Newsletter preferences
  • Marketing consent
  • Communication preferences

4. How We Collect Your Data

We collect personal data when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions or surveys
  • Browse our website
  • Accept cookies

We may also receive information from: payment providers, shipping providers, fraud prevention providers, and analytics providers.

5. Why We Process Your Data

Order Fulfilment

We use your personal data to process your order, confirm purchases, arrange shipment, deliver products, and process refunds.
Legal Basis: Performance of a contract.

Customer Support

To respond to questions, complaints, warranty requests, and returns.
Legal Basis: Performance of a contract and legitimate interests.

Fraud Prevention

To detect and prevent fraudulent transactions.
Legal Basis: Legitimate interests and legal obligations.

Legal Compliance

To comply with tax, accounting and consumer protection laws.
Legal Basis: Legal obligation.

Marketing

With your consent, we may send promotional offers, product updates, and newsletters. You may unsubscribe at any time.
Legal Basis: Consent.

Website Improvement

We analyse website performance to improve our services.
Legal Basis: Legitimate interests or consent where required.

6. Sharing Your Personal Data

We only share your personal information where necessary. Recipients may include:

  • Payment service providers
  • Shipping companies
  • Dropshipping suppliers
  • IT service providers
  • Cloud hosting providers
  • Website developers
  • Email service providers
  • Analytics providers
  • Accounting services
  • Legal advisers
  • Government authorities where legally required

We do not sell your personal data.

7. International Data Transfers

Some of our suppliers or service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including:

  • European Commission Standard Contractual Clauses
  • Transfers to countries with an adequacy decision
  • Other lawful transfer mechanisms under the GDPR

8. Data Retention

We retain personal information only for as long as necessary. Typical retention periods include:

  • Customer accounts: Until deletion request or prolonged inactivity
  • Orders: As required by accounting and tax legislation
  • Customer support communications: As reasonably necessary
  • Marketing data: Until consent is withdrawn
  • Website analytics: According to the settings of the relevant analytics provider

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability where applicable
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: help@anthilstore.com

10. Cookies

Our website uses cookies and similar technologies to ensure the website functions correctly, remember your preferences, analyse website traffic, improve user experience, and provide personalised content where applicable.

Where required by law, we will obtain your consent before placing non-essential cookies on your device. You may manage your cookie preferences through your browser settings or our cookie banner.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, and destruction.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can remove the information where appropriate.

13. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services or legal requirements. The latest version will always be published on this page.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights under the GDPR, please contact us:

Anthil Store Oy Ltd
Business ID: 3626562-5
Atlantinkatu 8
00220 Helsinki
Finland
Email: help@anthilstore.com